Our main consideration is to meet customers needs and achieve their satisfaction. P.W. MAROMA COM Sp. z o.o. develops products and renders services in conformance with standards of expanding market. We aim at meeting our customers expectations by instantly responding to their needs, meeting deadlines, maintaining competitive prices and outstanding quality.
The core element of our business are clear cooperation principles, customized order servicing, partnership relations which help to assure the highest level of customers satisfaction and loyalty.
Our objectives:
- investing in skills and qualifications development of our personnel
- facilitating constant improvement of customer service
- specializing of selected services from company’s offer
- minimizing stock
- providing economizing technological solutions
- cooperating with suppliers which meet company’s quality requirements
We pursue our objectives by:
- improving employee motivation, awareness and morale by the introduction of incentive scheme
- extending employees education by acquiring additional skills through trainings, courses
- establishing lasting trade partnerships which allow to meet expectations and
requirements such as quality and punctual order realization
We recognize applied Quality Management System based on PN EN ISO 9001:2008 as a directing and managing tool and a effective strategy for gaining advantage over competition.